Air Serbia has once again confirmed its leading position in the region, having won the best ratings among companies in Southeast Europe in the categories of safety and products. According to the analysis of the civil aviation ratings portal AirlineRatings.com, the Serbian national airline has been given the maximum seven stars for safety and is among the safest airlines, while the total product and services were rated five stars, which is the best result in the Southeast Europe region.

“The fact that we have preserved our leading position despite very serious competition, and earned the best ratings for the second year in a row shows that we are moving in a good direction and that we are among the best companies in this part of the world. Even though we are satisfied, we will continue to improve our offer, because that is the only way we can respond to increased demand, which has in Q4 been exceeding all records since the beginning of our operation. I am convinced that everything we are preparing for the coming period will result in even better ratings from the experts, but also in higher satisfaction of our passengers,” stated Air Serbia CEO Duncan Naysmith.

With the same ratings as in the current year, Air Serbia was also the best-rated airline in the region in 2018. The AirlineRatings.com portal named Air New Zealand as the best airline for 2020, while the last year’s winner Singapore Airlines won the prestigious First Class award. Qatar Airways is the winner of two awards – Best Catering and Best Business Class.