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American Expands Travel Readiness App Acceptance and Preflight Testing

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21 December, 2020

American Airlines is further expanding its acceptance of the VeriFLY app, a mobile health wallet that guides customers to understand, track and verify their coronavirus (COVID-19) testing and documentation requirements.

Starting Dec. 22, customers traveling on American’s flights from Miami International Airport (MIA) to destinations in Colombia, Honduras, Guatemala and El Salvador can use VeriFLY to help ensure they are meeting the government-required entry guidelines and access an expedited check-in lane.

Also starting Dec. 22, any American Airlines customer traveling to Honduras, Guatemala and El Salvador will be able to use LetsGetChecked for their required, preflight COVID-19 test. Customers can learn more about LetsGetChecked and all of the airline’s testing partners at aa.com/covid19testing.

“Travel and testing requirements can be complex and using apps such as VeriFLY and offering testing through LetsGetChecked can make the process easier and more straightforward for our customers,” said Julie Rath, Vice President of Customer Experience at American Airlines. “Customers using VeriFLY are saving more than 10 minutes on average during check-in, while also having the peace of mind that they have completed all the necessary requirements that their destination currently has in place. Ordering and taking a test through LetsGetChecked is also a simple and convenient option that has received incredibly positive feedback from our customers.”

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